Design and Development of an Information Technology Prototype for Management and Forwarding Assistance for Aging Society Problem

Abstract

This research study aims to develop a prototype information system for managing elderly social problems in Ubon Ratchathani Province. Currently, relevant agencies manage problems through their individual processes and maintain separate databases, which leads to operational obstacles for integrated problem-solving and strategic planning. The prototype system was developed as a web application following the software development life cycle, utilizing C# and .NET Framework in conjunction with a Microsoft SQL Server database system. The system can record, monitor, and analyze data in an integrated manner across different areas, while incorporating statistical data presentation processes and visual display capabilities to support strategic decision-making. The system's performance was evaluated by experts, and user satisfaction was assessed through questionnaires that underwent validity verification. The study findings revealed that: 1) the prototype system can effectively support integrated data management and enhance senior management decision-making processes through visual data presentation; 2) the performance evaluation results were at an excellent level (mean = 4.61, standard deviation = 0.69), and users expressed excellent satisfaction levels (mean = 4.69, standard deviation = 0.72).