Analysis of Factors Influencing China’s Cross-Border E-Commerce Supply Chain Resilience Based on the Fuzzy DEMATEL Model
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Cross-Border E-Commerce (CBEC) plays an important role in China's economic expansion by streamlining global trade integration. The CBEC supply chains exhibit significant vulnerability to disruptions owing to their engagement with fragmented international markets, diverse stakeholder interests, and complex regulatory frameworks spanning multiple jurisdictions. A resilient supply chain not only withstands and recovers from unexpected disruptions but also ensures the uninterrupted flow of goods while sustaining customer demand satisfaction. However, many influencing factors prevent the implementation of resilient supply chain plans in CBEC. Identifying these factors is essential because it represents the foundational step toward developing actionable solutions. This study analyzes that the factors influencing the resilience of China’s CBEC supply chains using the Fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) model. In progress, a structured questionnaire was employed to gather primary data. Circulated in April and May 2024, the survey targeted experts well - versed in supply chain management. Findings reveal that cross-border logistics, information sharing, government support, agility in the supply chain, risk management culture and geographic distribution as cause factors, while inventory management, payment and credit system, visibility in the supply chain, and trust with partners are considered effect factors. The results provide actionable insights for policymakers and managers to enhance supply chain resilience in China’s rapidly growing cross-border e-commerce sector.
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